Mad C.

First of all I only received 2 out of 3 boxes (brake kit) and it was a nightmare dealing with them to get the last one resent. The 2 boxes I did received were completely destroyed and were missing the part numbers. I took it all to a mechanic only to be told the parts were the wrong size. Now (even though their site says "guaranteed to fit") they want me to pay shipping for 100+ pounds of parts to send it back for a refund. They are claiming the ad says it is for the V10 version of my car but the ad does not say that and it says it was supposed to fit! (see pic) Do not order from these scammers!

I have been a member of this site for 4 years now. The site is riddled with bugs, such as incorrect thumbnails showing and old removed photos replacing photos you just uploaded. When you try to ask for customer service they try to blame it on you. They have a new chat window that is 100% annoying that cannot be disabled. They refuse to remove scammers when reported. I have had a problem lately and been trying to get an answer for almost 2 months and I have received no response at all. Terrible customer service and mismanagement of the site. Not worth the high price. Lazy management who seems to be asleep at the wheel.

A new problem is men posting in the ladies section. Even though they have a pre-made report for reporting men in the ladies section they now tell me it's ok for men to post in the ladies section. Very weird.

Then they reply to this review asking me to contact support. Their support is no help at all. They send you premade responses that have nothing to do with your problem. I have talked to support many times over the years.

Fake women. The guys giving this more than one star are shills. Don't waste your time on this site.