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mad c.

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1 Review by mad

Quadratec

  • Quadratec

“Caviat emptor”
9/11/20

I ordered a spring plate for the passenger side of my jeep. They shipped the drivers side. I asked to return it and get a full refund or the correct part, either would have made me happy. They took it back, and even though it was their mistake, they refunded me the part price but still charged me shipping. So I had to pay shipping for their error. That sucks.

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Helpful  (3)
Thank you
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Sean M. – Quadratec Rep

Hello there, I do sincerely apologize for this as we stand behind our mistakes and make it right. We do not charge for shipping for our mistake. I am more than happy to look into this and have this corrected. Can you please send me a private message with your order number. Again, I do sincerely apologize.

mad Has Earned 3 Votes

Mad C.'s review of Quadratec earned 3 Very Helpful votes

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