So my shipping address and billing address are different. Somehow my billing address was filled in for both once I placed the order. I immediately realized what had happened and emailed customer service. They said they would do their best to fix it. They did not. They said I would receive an update in a couple days. I also did not. When I emailed someone about it later on and they just basically said oops too late it was already shipped. So now my item is in Canada and the post office there probably wont hold on to it until I'm back in Canada. I've had better customer service from Romwe