For Business
Write a Review For Business Write a Review
Thumbnail of user madb7

Mad B.

Contributor Level

Total Points
82
0
1

1 Review by Mad

Kate Spade

  • Kate Spade

“So frustrated. TERRIBLE customer service”
2/6/19

So my shipping address and billing address are different. Somehow my billing address was filled in for both once I placed the order. I immediately realized what had happened and emailed customer service. They said they would do their best to fix it. They did not. They said I would receive an update in a couple days. I also did not. When I emailed someone about it later on and they just basically said oops too late it was already shipped. So now my item is in Canada and the post office there probably wont hold on to it until I'm back in Canada. I've had better customer service from Romwe

  • Comments (0)
  • 69.0K Views
Helpful  (2)
Thank you

Mad Has Earned 2 Votes

Mad B.'s review of Kate Spade earned 2 Very Helpful votes

Mad hasn’t received any thanks yous.

Mad doesn’t have any fans yet.

Mad isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user josiekeene00
Josie K. reviewed Kate Spade
3/20/24

I love their stuff but the clasps on almost everything suck. I was gifted a bracelet where you...

Thumbnail of user sherryw674
Sherry W. reviewed Kate Spade
2/23/24

Order no zup04379402, bought this 68.00 necklace for my granddaughter for Christmas and the 2 nd...