I went into my local Pacsun on August 16t h around 1 pm and was hoping to be welcome with a nice greeting as I typically do. But when I came in this time I did not recognize the employee and was not greeted as I typically was. The store looked very presentable besides and lot of boxes near the registers and dressing rooms stacked. As I was shopping around I was looking for my favorite brand, Brandy Melville, and was not having luck finding it. Being the only person in the store I would've expected some help besides the girl standing behind the counter talking on the phone and just staring at me. When I found what I wanted to try on I was just stared at as I walked near the open fitting rooms and just walked into one but got discouraged because the girl finally decided to do her job and ask how many items I had very rudely. I tried the items on and loved all of them but was discouraged to buy them due to the lack of customer service I had. I became aware at the end of my leaving that she was the new store manager as she mentioned to someone she was speaking to at the register. It was very sad to have that experience due to the amount that I shopthere and have become very comfortable with the employees that work there.