The Customer service of TigerDirect is rude and not knowledgeable on the services and company policies. I have called and got to spoken to: Jennifer; She was rude and unprofessional and has no knowledge about the company policies. The information she give was wrong, and moreover; she was very rude and arrogant. I will never place another order with this company, because just to change an email address is so asinine and archaic. Jennifer the customer service rep needs customer service training.