The shoes were fine quality, but I cancelled my VIP account in January of 2018. I just went to my bank and they told me I've been charged $39.99 every single month since then. I cannot get ahold of anyone over the phone or the instant messaging, so I hope posting this can get someone's attention. Again. The shoes were fine, I just don't need to get so many and I would really appreciate help in terms of a refund.
Hello Mackenzie,
Thanks that you like the quality of our shoes! We are sorry to hear about your negative experience with us. We always strive to improve our services and feedback like this from members are very much appreciated. Our Member Services team will email you shortly to assist you.
Best,
Chad