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I connected with Rovi over the texting assistant option! I only had a few questions about a trade in and they helped me so much! They weighed out all of my different options and went out of their way to make sure I was taken care of from the start of conversation to the very end. It's not automated at all, it's very personal and it's awesome. I appreciate the help I was given and I loved my experience! Thank you Rovi!
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