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Like many below me, I ordered online, went to the restaurant for pick-up and found BeyondMenu had cancelled the order. They said they "called" and got no reply. Maybe because I was on my way to the restaurant, if, in fact, they called. If they need to call to confirm, then why are we online and state this on the website.
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I attempted to make a restaurant order for pickup using Beyond Menu. I paid for the order and...
This company is not reliable at all. After waiting 30 minutes for an order that was suppose to be...
Hi Mac F,
We apologized for the inconvenience. These measures are part of our security check to make sure the payment details are fully verified and no unauthorized transactions go through. We would like to know more about the order details so we can check what happened. You may reach us at BeyondMenu.com Customer service at (630)776-3590 for further assistance. Thank you.
Regards,
BeyondMenu Customer Service