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MAC C.

Contributor Level

Total Points
80

1 Review by MAC

  • DressLink

12/7/17

Items received were completely damaged due to terrible packaging on their part (cheap envelope instead of a box). In addition, I was sent cheap knock offs (fraudulent Fingerlings toy). There were very few reviews here at the time I originally ordered. AVOID AT ALL COSTS!
Customer service is absolutely useless and tracking system is a joke.

Thumbnail of user dianal12
Sunny L. – DressLink Rep

Hi MAC,
This is Echo from Dresslink Customer service Team.
I'm so sorry to hear that, we tried to find your order via the information you provide. But nothing can be found with your name ID. And the order number you provided. Are you sure you're ordering from Dresslink.com?

Can you please contact us to help you solve the problem?
BTY, the Peak Season caused part of packages delayed, really sorry for all inconvenience, and beg for kind understanding.
Kindly please email me at sales@dresslink.com
I would like to help you if you're not satisfied with the service or products. And I'm sorry again about the unsatisfied shopping expenrience.
Have a good day!
Echo peng
Dresslink.com
Customer service dept.

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