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1 Review by Maayan

Quikr

Quikr

9/9/17

Hello Quikr India!
I hope your future customers will read this before they'll do my mistake - to believe you.

First, we scheduled a time to delivery. Quikr guys didn't show up 3 times!! and no, they didn't call or send a message - I had to call customers service to find out. Ok...

You delivered me the wrong product. OK, I can understand... Then Quikr doorstep team called me the day after and informed that I got the wrong delivery. We re-schedule pick-up time - and then you disappeared. AGAIN.

You have no idea how many times I called Quikr (More than 16 times in ONE week), scheduled a time slot to come to take my wrong treadmill I got - but Quikr guys never showed up to pickup the treadmill nor called to cancel their arrival. I had to call you and find out by myself that you would not be able to come due to some new reason you gave me every time and then schedule time slot again.
I was waiting for them, wasting my time for nothing, not just one time, more than 5 times!!!

I sent emails... I got very polite "SORRY, but actually we don't care".

The worst thing you did was to give my mobile number to another Quikr buyer that waiting for the treadmill you brought to me by mistake!!! The buyer called me on your behalf to coordinate a pickup time from my apartment! and guess what happened - Quikr guys never showed up, again. And now what? I should call your customer to tell her that Quikr doorstep team is irresponsible? She is waiting for her product just like me.

I hope THIS BAD SERVICE is not your policy.
Unfortunately, I doubt that you ever change your way and actually bring me the treadmill that I paid for. I guess I lost my money, but I learned one thing - I'll never buy anything from you again.

New customers, do yourself a favor and DON'T BUY FROM Quikr. You have better things to do than waste your time and money on them.

Thanks Quikr, but no thank you.

Maayan Has Earned 2 Votes

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