- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
DO NOT BUY ANYTHING FROM NEWCHIC.COM! It took 7 weeks for a jacket to arrive, that in the end, was ill-fitting and made of terrible fabric! Per their charts I'm a Large, and to be safe I ordered an XL, and that was still way undersized. Also, 3 out of 4 items I originally ordered were out of stock and they didn't confirm this for 3 weeks! Horrible Chinese garbage! Sending it back was way too much trouble and you have to pay for shipping. DO NOT BUY ANYTHING FROM NEWCHIC.COM!
M A.'s review of NewChic earned 9 Very Helpful votes
M hasn’t received any thanks yous.
M doesn’t have any fans yet.
M isn’t following anybody yet.
Empty.
Dear M A.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.
We truly understand how frustrated you are and feel terribly sorry for all the inconvenience caused. Total Delivery Time = Processing Time(including the expected dispatched days) + Shipping Time. The processing time varies based on the items you buy.
You can find the estimated dispatched date of every item not only on the product page before your order, but also in your account center.
Some products in our store are in great demand and cannot be dispatched immediately. As you might be aware, for these items, we have marked the words like ""Expected dispatched in xx business days"" on the product page, after you choose the size and color before you order.
After you placed the order, you can log in Newchic account and check real-time order status: My Account -- View Orders--My Orders(--Order Details/Order Tracking).
https://www.newchic.com/account/orderlist.html
As soon as there are updated news of the expected dispatched date, we will inform you via your registered email address, where you can select your preferred option. Hope for your kindly understanding.
For further assistance, please contact the customer service and give us the order number. Below is the link to submit your request with reply in 24 hours by email.
https://www.newchic.com/Contact-Us-hc10.html
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We will do the best to help you. Thanks.
Best regards,
Newchic team