Had brake work done less than 20 days ago, now brakes are leaking fluid. I requested warranty repair. Hopefully They will find the problem and understand it is related to their previous service and not try to rob me. I will update this review once the mechanic has been here, and let everyone know the out come. Update to previous review. I had to call and inquire about my warranty claim after no one contacted me from the 7/20/2018 inspection. I was told by the warranty department that the mechanic who did the inspection had not submitted his findings. After insisting several times that I had already read his report on the your mechanic website, I was then told that they needed to get more info from Brian and I would certainly get their decision today. I did receive a message from John stating the brake shoes they supplied were fine and my problem is the wheel cylinder. When you replace brake shoes you contact the wheel cylinder, there is no way to not come in contact with the cylinder the brake shoes rest on it. When Damien came, the brakes were not leaking, months before he came, the brakes did not leak. After he leaves from replacing brake pads when I go to move the car, the brake fluid is dripping on the ground. Someone please tell me how is that not related to the work they preformed. They are refusing to repair the car to it's original condition of not leaking and I was charged $80 for a service call that was to examine the problem the mechanic caused! This review is from Mr Andrews of Upper Marlboro, Md
Hi M A.,
Thank you for taking the time to leave your feedback and apologies regarding your vehicle concerns. We back our service by a 12 month/12,000 mile warranty. You can find a copy of our warranty at yourmechanic.com/warranty. Please contact us at 1-800-701-6230 or send a message to hi@youremechanic.com if you would like to discuss further.
Best regards,
YourMechanic Team