I purchased a pair of sneakers and they had something poking in to my small toe. I purchased from them as their ad says "free returns". Unfortunately they informed me when i tried to return that my order did not qualify for the free returns as it did not meet the dollar amount required so i needed to send back at my own expense. The person answering their phones was extremely rude and i sent a msg to their customer service which received no response. I also tried to review them on their actual website and it tells me that they are not accepting customer reviews so i believe their great ratings are rather suspicious. I would not purchase from them again.