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1 Review by Lynn

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Life and Home


Ordered a 2-pack of Tramontina fry pans from this "company" using Amazon. The pans arrived with the bottom pan scratched due to poor packaging. So, we contacted Amazon for a return and replacement of the order, clearly indicating the problem was due to poor packaging. A new set was sent. However, the same issue occurred with the new set. We contacted Amazon, who refused another replacement and referred us to Life and Home. Their manager did not care whatsoever that Life and Home sent us two sets of defective pans, despite it being their packaging that caused the problems. As other reviewers have indicated, Life and Home has no ethics and makes a mockery of the concept of "customer service". By the way, Amazon also should be ashamed of themselves for (a) not supporting a long-time Amazon customer and (b) using Life and Home as a vendor. My advice: never order anything from Life and Home. Ever.

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