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1 Review by Lynn

thredUP

thredUP

8/11/19

I tried to call customer service and there is not a phone number to call. So, I used the email support option and got an auto reply that said they would get back to me In 1 WEEK! As a result, my 3 packages were delivered to the wrong address and there was nothing I could do about it. I even called Fedex and they told me to get in touch with the shipper (which I should have been able to). I have no idea if I'll ever even see these items.
I will never order from Thredup again,

Lynn Has Earned 12 Votes

Lynn S.'s review of thredUP earned 12 Very Helpful votes

Lynn Has Received 1 Thank You

deniceh
Denice H. thanked you for your review of thredUP

“I had a similar experience trying to contact them that’s why I reported them to the Better Business Bureau...and I won’t order again but they bare watching! D”

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