Same experience as others. Received 3 pairs of shoes that did not fit and they would not divulge the return mailing address. "Andy" kept offering increasingly higher discounts on future order to compensate my $100+ purchase - 20% as of last e-mail - WTF?! It's been a week and I still don't have the address for the return. The 14 day window for returns is being eaten up by their stall tactics. I have no recourse but to vent on this site and hope I can find a friend to give the shoes to! SHAME ON THIS COMPANY!