I was visiting family 3 hours away and was never informed of the return policy. Most companies will state their policy during the purchase or circle it if it's on the receipt. This store did neither nor was it posted up by the registers. I get back to my home town and need to do a return and was told that in order to get my money back I have to go back to the original store 3 hours away... I WAS LIVID... even after calling the head office, I was told sorry you have to go back to the original store. I had my receipt and it was bought with my card.
So do not buy items for family out of town because you will be screwed and the merchandise will fall apart.