Lynne S.

I often order items using this company and have always had a very efficient service,. The majority of items have arrived within delivery times promised and as described. On the 2 occasions when this didn't happen the company helped me raise concerns with the seller and the matter was resolved promptly.

This Payment transfer gateway company continued to provide a package allowing a disreputable company to take monies in advance for goods they clearly had intention of providing despite being informed by NUMEROUS customers that the Savvibuy company had been reported to Trading Standards and Action Fraud, thus enabling the directors of the company to continue their scam. When contacted by unsatisfied Savvibuy customers they issued the same generic response denying any liabilty for their actions and very unhelpfully telling customers to contact the "merchant's acquiring bank" (knowing full well that only they had such contact details)... it appears they trade with any company whose own bank states they are reliable without any further investigation and having handed a fraudelent company a package to process ill gotten gains they distance themselves from any further responsibility. As such over 2,000 customers are so disillusioned with Sage Pay they will be trying to avoid making payment using their services which in turn will affect the many small businesses currently using this gateway provider.

Agree with previous reviews -this dept is wrongly named as they couldn't be less active if they tried. I'm one of MANY people who reported an online scam from a distribution company that misrpresented themselves(in that they had neither the capacity or means to distribute huge amounts of stock) and took monies with the intention of deception for goods from thousands of customers internationally falsely informing them their goods were being posted and in subsequent emails that they could neither provide goods or refunds due to lack of resources. As a group of disatisfied customers we have provided ample evidence of receipts for non-delivered goods, email correspondence, names and addresses of company directors, site premises and definitive proof that in one case this company could not ever provide a restricted original item they advertised yet after more than a 28 day wait we are now receiving a standard letter telling us that lack of "leads" prevents Action fraud pursuing this further. We have been told by Trading standards and the local police force that they would like us to leave action Force to investigate this and are feeling frustrated that despite many of us contacfting them Action Fraud have failed to elaborate on what further "leads" are required or how many "leads" they need in order to become pro-active. Correspondence thuis far seems futile and a complete waste of time.