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During the covid 19 issue travelzoo are the only company who have constantly ignored my requests for a refund or credit for a hotel booking that was something out of my control while other companies have been quick and sympathetic to help as they will require my business in the future when this scare blows over. I have been a member for several years but that means nothing shame on you Travelzoo
Lynne N.'s review of Travelzoo earned 6 Very Helpful votes
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Hello Lynne,
We are sorry to hear of your experience with canceling your booking. Please contact our Customer Service Team at 1-877-966-0000 we can review and confirm if the hotel is now offering a flexible policy.
Thank you,
Lisa M.