Horrible, horrible experience. I paid off the loan on my vehicle and was told they are keeping the title for 10 business days to allow the money to clear. I paid directly from my bank account and received e-mails and texts confirming they had received the payment.
Now after the 10 day period, I'm having to call them again to release the title... 4 different phone calls to get this accomplished. I'm told now it will be an electronic title and take 3 -4 weeks more.
NEVER, EVER again using Bridgecrest or Carvana!