Lynn A.

Manufacturer does not stand behind their products. Cheap merchandise and poor return policy. I bought my daughter an Apple watch band and it broke two weeks later. We paid for it to be fixed but then it tarnished a week later. No returns, no store credit, no refunds after 14 days. Not sure what they do if it's before 14 days, they probably have some sort of scam going on.

Terrible customer service. Terrible return policy. Products are not as described. They are much cheaper, color is off, and doesn't fit as shown. If you want to return it, you have to go through a grueling process and pay for international shipping costs "again" and even then, they have the right to deny the return merchandise for any reason. If you want online credit, you have to spend double the amount of money you originally spent just to get more defective merchandise.