My story is like all the rest. They offer a free trial and HIDE the conditions on a separate page which is hard to find. My free trial cost me $500+. After MUCH work and frustration I managed to get about $300 back... the rest is lost forever. They are unhelpful... if you can get them by phone they put you on hold for long periods of time in hopes you will go away... then switch you from person to person. I felt this site was a total scam. Beware.