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Lynette T.

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1 Review by Lynette

The Disney Store

  • The Disney Store

“DO NOT purchase from Disney Online!”
12/11/17

Worst service possible. I ordered on November 24th with Disney policy stating it would be delivered 6-8 business days after purchase. It is Dec. 11th with no ship date and customer service has no idea when my items will be shipped. They assure me nothing in on backorder. They also state everything will arrive by Christmas day... reallly? If you go online, disney.com is offering free shipment today. HOW CAN THEY OFFER THIS WHEN CUSTOMER SERVICE tells me they are swamped and can not get out purchases made weeks ago? Plus, customer service stated I could not cancel my order because it is in distribution?/? What happened to the Disney service? POOOOR Service... NEVER will I EVER purchase from DISNEY again.

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