This is an authentic pre loved designer handbag store, I ordered a $650 pre loved Louis Vuitton handbag in excellent condition. I sent the owner Yvonne an email asking for some information about the handbag, how old it was etc... Reply= nothing.
I purchased the bag anyway using a bank transfer ( very scary!) as she is in Australia I was thinking I'd be ok, I emailed again for her to send me a receipt of money... nothing. I emailed again saying this was now urgent and that she must acknowledge proof of my payment, nothing again! Yet again I emailed saying I wanted a reply ASAP as I didn't want to lose $650... nothing. So... I went to her blog to write a review just to get her attention, the review was not posted and still no response? By this point I was officially $#*!ting myself thinking I'd lost my money. ( there is no contact phone number on their website either) the next day my bag arrived! It is a beautifully looked after "genuine" handbag, however the whole lack of communication or actually no communication made the whole buying experience very unpleasant from them. I have no doubt whatsoever that their bags are quality pre loved designer handbags but I have no idea at all why they do not communicate with their customers.
Good luck with this one, it's a white knuckle shopping experience!