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Lynda E.

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  • 2 Helpful Votes
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Experience: Business

Member since August 2019

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1 Review by Lynda

Said delivery would be no later than 12th but was not collected until that day despite being deposited before 12.00 on 9th. Eventually delivered - damaged. Supplier says not in saleable condition and refused a refund. Contacted parcel 2 go but refused claim saying not insured despite website saying £20 basic insurance included. Also would not compensate for late delivery because I had not paid for guarantee. Not contact numbers available on website only able to contact by clicking link and nowhere to appeal decision. Cheaper to use other carriers where you do not need to add extras.

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