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Lynda B.

Contributor Level

Total Points
93

1 Review by Lynda

  • Southtree

3/4/16

I responded to a facebook post with a "deal" about getting videotapes transferred to disk.

Gather a bunch of ten to send in at Christmas and shipped... got confirmation on January 2nd that they had been received, then another update and then an update on January 25th that my items were being "sorted"... and then the updates stopped and I contacted via chat today Southtree (because they were not taking customer phone calls) to get an update since it has been over two months. I was first told that my videotapes had been converted and were being uploaded to thumb drives. Ay nd we went back and forth and I was told that the original estimate of 6-8 weeks is just that an estimate and that they would see what they could do to get me out of production sooner. And that there was an update posted to my account yesterday (but I got no email)... with a status. I have no idea when I will be getting my items but I feel like I have just gotten a heapload of bs... here's hoping that the quality is at least reasonable. I'm feeling really dumb for having trusted this vendor!

Tip for consumers:
WATCH OUT!!

Service
Value
Shipping
Quality

Lynda Has Earned 13 Votes

Lynda B.'s review of Southtree earned 13 Very Helpful votes

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