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I wanted to order 3 medium stickers that my 2 children wanted to put on their suitcases to go to the mainland to see their dying Grandmother whom they have never met. I placed the order for 3 medium stickers and had no shipping option, I contacted them and the parcel post shipping they set me up for will get here in 6 to 8 weeks- so I used their "chat" with Venus-to ask about upgrading to just first class and she said shipping would be $40.17 for 3 medium stickers. Total RIP- I contacted customer care and Shane blamed the artist for setting their own prices. No true concern- they destroyed my kids wish for their trip! NO concern what so ever- All they wanted was Nasiccaa and a lego sticker. HORRIBLE- WITH NO CONCERN!
* Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Lydia B.'s review of Redbubble earned 5 Very Helpful votes
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No real support for artists as account was closed without a detailed explanation. My designs are...
Hi Lydia,
Thanks for providing your feedback. We're very sorry we couldn't get these stickers to you by the time you need
Due to our made to order nature, orders may take 3 business days to process before shipping. Additionally, we want to make sure your order arrives safe and sound, so we invest a lot in the way items are packaged and shipped. Shipping costs are made up of a variety of factors such as where the order is shipped from and the packaging used to ship each part of the order. While we cannot offer shipping discounts at this time, we do offer bulk discounts for certain products year round.
Our sincerest apologies again for the trouble caused here. We'll make sure your feedback is passed on to the right teams for consideration. In the meantime, please get back in touch if you have further questions or comments.