This company is a scam. I requested a slip for my refund (because they have now made it even harder to refund items) I reached out to their support online within the 21 day period- no response. Called to get support, denied my refund because it was after 21 days. Even though I emailed them in time. They told me I had to 'Prove' I sent an email. Conveniently enough, the email listed on their website does not work. I have attached screenshots of what happens when you try to contact them. Additionally screenshot of my email failing when I tried to reach the information they provided. This company is disgusting and a scam. Stay away.