Agoda cancelled mine booking because their pay system stated that the money was not received or confirmed by their payment partner.
So I went to another Hotel where I could pay in cash.
But later I saw that the money was send to Agoda.
But after 7 e-mails still no answer.
And by calling you are connected to a CD with unpleasant music and no one pick up the phone.
So they get the money. And after that they are unreachable.