I bought a pair of walkabout which turned out to be 1.5 size too big. Besides the 1st shipping fee. I was charged another $7.99 to exchange them. The another $19.99 to ship me a different size. Thst's $56.00 total shipping charges. I write to customer service 4 months ago without answer. I say to mason, "so long" plus i will tell as many people as i can bby any means