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Luna S.

  • 1 Review
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since December 2019

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1 Review by Luna

Very shady company! For anyone who has been scammed by this company, you can complain here for international scams: https://www.econsumer.gov/#crnt

They took my money and immediately the items I ordered appeared as being on back order and nobody emailed me about it. There is no information on estimated delivery date, no email from them offering a refund because the items are not in stock, as it says on their website they would do in this situation. Nothing. No legit company would do this.

I read all the reviews and this seems to be how they operate: they make you wait forever for items and then you either get partial refund for some reason or if you get the items, they're of horrible quality and nothing as advertised.

I emailed them and got absolutely no response back.
Newchic N. – NewChic Rep
Hi, Luna S., we do get your disappointment with Newchic. The processing time varies based on the items you buy. As we wouldn't be able to check here for you due to the public platform, you might log in your Newchic account to find the estimated shipping date before shipment, and the real-time order status/tracking once shipped out. Or drop us the order number at Messenger. You can also chat with us at https://secure.livechatinc.com/licence/10095588/v2/open_chat.cgi?groups=2 Thanks!

Luna Has Earned 5 Votes

Luna S.'s review of NewChic earned 5 Very Helpful votes

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Not happy that u couldn't use a coupon and had to pay shipping for an order over 40€

Ruth E. reviewed NewChic

Discount coupon for new customers feels like a trap - an too difficult to make use of.