lu N.

I bought an iPhone 5S. It's an upgrade from my iPhone 4.

The website said the condition of the phone was "fair". The description of fair warned me there might be some scratches, and there is one blemish on the screen which doesn't bother me at all.

When I first found the website through google I was offered a $25 coupon. The price of the phone was $150, so with the coupon plus shipping I thought it was a really good deal. I was also reassured by the promise to take it back within 30 days if I wasn't 100% happy, and that I would receive a prepaid shipping label.

The phone arrived promptly, when promised. It was unlocked, so all I had to do was break the edges off my sim card and transfer it from my old phone. Two weeks later I got an email to check on how I'm doing with my new device. That's class! I'd already recommended mobile base to a couple of friends. I felt I was in good hands throughout the entire process.

Everything about this phone works absolutely the way I expected it to. I'm really happy I made this impulse buy.