Lulu m.

I'm only giving it 3 stars because I know there are people there with good intentions.

As a listener: 7cups really doesn't want you to act like one. Telling you to respond with 'I understand' and to summerize what the other one is saying. I followed the 7cups rules at first, but I'm beyond that now. I get where they are coming from: giving advice can be harmful. But it's also human to do so. Why would I respond to a person who is in distress with something like 'mhmm' (as they suggest)? If I was the one talking and someone would give me a 'mhmm' I'd be anxious as hell and feeling like I'm just a bother. If you follow most of the guidelines 7cup has prepared for you, you will look more of a robot showing zero empathy and you'll end up doing more harm than good. Please follow you're instincts when talking to someone and show them kindness. That's really all you have to do. Also, the amount of guys thinking listeners are there to hear out their sex talk is really high. It pisses me off whenever I get one of those people but you can't straight up ban them, because 7cups will ban YOU for getting rid of them.

As a member: I was shocked to try the site from another perspective. Was having an anxiety attack and just wanted someone to talk me through it. I got matched up with people who all say they have personal experience with anxiety and have a 5 star rating as well, but didn't understand at all and ended up making me feel even worse. How are these people still a thing? How do they have such a high rating?

Overall I know there are listeners out there who will try to help you. After all, that's why I joined. But 7cups doesn't offer a reliable system to filter out who is actually good and who isn't. So please, stay safe <3