Sent on 16th Sept still not back and customer services reckons it won't be back until well in to October - advert stated 205 days for the screen replacement. On my first enquire the company rep. Told me that they had not received my phone at all - until I pointed out that I used recorded delivery so had PROF that they had received it. They are now saying my phone is Gold coloured (its silver) - very VERY dodgy. Don't use them!