Luke G.’s Reviews of Official Pet Hotels.com & more

Luke's Profile

Review 1
First Reviews
0
Vote 1
Thank Yous 0
Fans 0
Profile Views

286

Contributor Level

Total Points

Hotels

“I paid for ocean view not partial ocean view, I selected...”

12/23/13

I paid for ocean view not partial ocean view, I selected the room to be away from the pool noise and traffic noise. When we arrived to check in, we were told that the third party site can't make specific reservations and a phone call to the pet hotel 800 number was fruitless as they claim that they only promised an ocean view, not the specific room they led me to believe. Lesson; Always call the hotel and book the specific requirements directly. My first four days in a row off work in six years and the noise and parking lot view is not what I paid for.