Ordered on the 30th. Waited for a shipping receipt that never came... Finally called on the 3rd. They acted confused and said I would get the shipping info the next day. Three days later I got the shipping info but they didn't even give the order to fedex until over a week after that. Long story short... ordered on 11/30 and didn't get my package until 12/12 because it sat in Hautelook's warehouse almost the entire time!