This is a very irresponsible service. My experience consisted of their writer following the simplest of instructions. The writter then was having "technical difficulties" and was not able to submit corrections by the requested deadline. I granted ther customer service reps an extension to the deadline, this was missed several times. Customer Service failed to recognize their poor service and refused to rectify the situation. Very unfortunate. Can anyone please create the same platform and provide a service similar to this but with customer values.