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I just received an email asking to pay $85.00, I have never heard of EZClear so I google searched and I found everyone with the same reviews, Horrified! All the years that I have ordered from the UK to Canada, duties have been between $30 to $50.00. My last purchase was for $155.20 and duty with DHL was $43.00, which is expensive already. This purchase is for $195 CDN and duty is $85.00? Why is this company charging double? I will ut in a complaint with the store I purchased with and let them know to switch carriers or I will not purchase with them again. And I will also put it on the store review to warn others before they purchase that the store uses DHL only.
It will not stop there. I will also use this charge as an example with ALL my DHL charges and make it public as well as make a complaint to Canada Border Services Agency as this does not make sense nor is it right!
Order Summary Details
Admin Fees*
*includes brokerage fee, funds advancement fee, bond fee $14.50
GST/HST on Admin Fees $1.89
Duties $35.33
Customs Tax $30.11
Disbursement Fees $3.27
Total (CAD) $85.10
Tip for consumers:
This is in regards to EZClear customs Brokerage that is charging higher than normal duty fees, double than what I normally pay through DHL.
Make sure the company you purchase with uses DHL and not an independent courier company anywhere around the world. This is horrifying!!
Products used:
Customs broker
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