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They sent the wrong item and have done nothing to remedy it. They refuse to acknowledge that the item I ordered has not arrived. Every email I sent is responded with a generic text simply about returning the wrong item back... What about what I ordered?!
The customer service is terrible. I bought their full year of free shipping and now I regret it. I hate giving business to companies who do not care for their customers.
Tip for consumers:
There are good finds, but the customer service is terrible. There are companies that offer the same with better customer service. I do not want to give my money to companies that do not value their customers.
Products used:
Clothes
Luisa D.'s review of Gilt earned 9 Very Helpful votes
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