Horrible service. My Valentine's day flowers to be delivered on Valentine's day arrived 2 days after. After many attempts to contact customer support I managed to have a response offering 20% off on the next purchase (what a joke). I replied saying i would accept nothing but a full refund because it was obviously not my fault that lovelyfloraworld delivered 2 days after the scheduled date for the delivery. Needless to say my reply was ignored once again.