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Luigi D.

Contributor Level

Total Points
84

1 Review by Luigi

  • InstaLinen

3/26/17

Do yourself a favor: DO NOT ORDER FROM THIS COMPANY!
I purchased 10 yds of a solid color linen fabric. All of it came with faded spots distributed randomly throughout a 10-yard piece. I called them right away and wasn't going to make a big deal as long a they send me a new piece - I emailed them pictures of damaged goods, and offered to send these 10 yds back for them to see. After a whole week of going back and forth (by the way, my contact was Paul Swiss) they sent me a long email saying that the best they can do is to offer me 5% off of the next order from that company.
Had no choice but to call the credit card company and cancel the whole order.
One tip I should have picked up early on: this company ships fabric folded and wrapped in clear plastic, which is a BIG NO-NO in the fabric industry.
Lesson learned.
DO NOT ORDER FROM THIS COMPANY!

Luigi Has Earned 4 Votes

Luigi D.'s review of InstaLinen earned 4 Very Helpful votes

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