Twice I showed up at the Calgary store to purchase an air gun that the website showed 'in stock'.
Gun staff, 2 different staff members, could not find the product. Every key stroke or click on the computer was accompanied with a 'sigh', poor if any computer skills.
After about 15 minutes of waiting while they were scratching their heads, they told me 'I guess we don't have it'. So I decided to buy the display model but they could not sell it to me because they couldn't find the box which contained the manual.
After having read all the horrible reviews it boggles the mind that this company is doing absolutely nothing to change their way of doing business and this leads me to believe that, because they are the only Outdoors outfitter in town (aside from Canadian Tire) their attitude is 'where else are you gonna go'.