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lucyh185

Lucy H.

Howell,Nj

Contributor Level

Total Points
80

1 Review by Lucy

8/22/21

It did not unlock my iPhone 7. Then after
You buy it, you will not be able to speak to
A live agent at all. I think it is a scam! I followed all the instructions and wasted 4 hours of my live. Then I found out "you just call your old company and if the phone it's paid off, they unlocked it for free!" Save your
Money and your time

Tip for consumers:
Don’t buy from companies that you can not speak to a live person

Products used:
None of it, they made it sound like I would be wasting more hours to get my refund back!

Service
Value
Shipping
Returns
Quality
hugom54
Hugo M. – DoctorSim Rep

Hello Lucy,

First of all thank you so much for your confidence in our service.

DoctorSIM is a legitimate and legal service that does not hide any clause or prevent customers from unlocking their mobile devices here or elsewhere. We do not understand at all the reason for your claim because we are more than sure of doing things correctly.

We provide chat and email support 24 hours a day, 7 days a week and we promise to attend to all requests in less than 24 business hours. If an iPhone cannot be unlocked, we will make the refund: without any doubt.

Having said all this and with the assurance that your money will be refunded if your service cannot be completed, we would like you to tell us where we can improve or what we can do for you to change your thinking about our service. You can contact us directly to info@doctorsim.com

Best regards,
Sarah.

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