Lucy C.

I bought 4 pairs of shoes in narrow fittings as these are not available in the UK. I was happy with the service which was very good and they answered queries quickly and efficiently. No problems. The only issue is that there were some unexpected costs which meant I would use it less in future. Eg. The duty and VAT were higher than expected and I had to pay my bank some foreign transaction costs. Eg. I bought 4 pairs of shoes (2 in UK size 13 and 2 in UK size 7). The shoes cost $293.04, the shopping service was $29.30, shipping $107.18, foreign transaction fee £8.25, VAT, duty and Fedex advancement fee £74.84. I hadn't realised how much VAT, duty and advancement fee I would be paying so would be less likely to use the service again or would buy less in future.