Lucretia K.

My prior experiences with Epic sports have been really great. This is why I always check with them to see if they carry the products I'm looking for before buying elsewhere. However, with the last purchase I made, the product had a small manufacturer defect which required me to return the item which I thought would be a simple process. It isn't a simple process and I've gotten emails asking for pictures and so on instead of just offering to replace my item which I find very annoying because any other retailer will just exchange it but apparently Epic Sports is not one. That's unfortunately I have to say that I will be hesitant to order again in the future because of the difficult experience I've had this time, as apparently I've spent $35 on a pair of broken, unreturnable shoes.