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Lucile H.

Contributor Level

Total Points
81

1 Review by Lucile

  • Geekly Lab

3/24/18

I am a new customer at Geekly Lab and has tried this service just once a couple of days ago. Well, the reviews I read are positive and negative at the same time. However, I decided to give these guys a try.
Currently, I am having trainings at work and cannot dedicate my full time to studies. I am very skeptical to writing services due to their low quality, however, this time I did not have any choice. My professor assigned a project quality management paper to evaluate a working process of any company by applying TQM. It is a time consuming process and, considering my situation, I was forced to ask Geekly Lab for help.
Here is my feedback based on the essay I received:

Quality

The paper was supposed to be 5 pages long. I received 4 and a half. Why? If i ordered 5. I found out later that 1 page is 300 words and the writer follows this rule. So, if you need exactly 5 pages it may require some extra payment. My professor did not say anything, so I hope to get good mark.
The paper itself was well written, I did not ask for revisions. However, I asked my Geek to show me a draft. Seriously, do it!

Service

I communicated with customer support via chat and phone, since I wanted to know for sure that real people work there. Laura (customer support) was very friendly and sounded promising. Customer support is responsive and polite. I did not have any issues.

Deadline

My order was placed for 1 day, pretty much short deadline for such a paper, I admit.
I received a request for extension. I could add my Geek around 7 hours, which is my night time. I was nervous, but the paper came in the morning and it looked fine.

My overall experience is positive and I might come back to Geekly Lab in case I need urgent help.
My 4 star review goes to Geekly Lab :)

Service
Value
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Quality

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