Luca G.

It's intuitive, easy to use and the chrome extension warns you if you open a dangerous site

-- FEATURES REQUEST --

TOAST NOTIFICATION
Would be quite practical to have a toast notification giving you information's (score, most voted comments) that pop-up for few second after you open a new site, style "Ghostery".

-- BUGS --

SORT BY AGREE
When I click on "sort by agree" I don't get the right order of the comments.

Admin Eumolpo blocked my account and erased all my contributions after I added a video-critic about Italian Political Religious Economical business moviment "Comunione e Liberazione".

He just mentioned ¨vandalism¨ in his blocking tag, I contacted him several times in several ways but no answer.

ANTI SPAM SYSTEM BUGGY
I am reported as a spammer because I wrote a comment about homelessness, in a homelessness thread.

RANDOM MARKETPLACE BLOCKING
I got blocked from the marketplace for no reason.
The system tells me: we will let you know in 24hours, but more than two months are passed and I don´t get any information about why I am blocked.
I had high ratings on the marketplace and none of my listing violated the rules.

I PAY BUT THE ORDER DETAILS SAYS IS NOT PAID I have paid for an item and went through the checkout, after one month instead of getting the item, I get an email from AliExpress saying that I didn't pay, I checked my credit card statement and the transfer was successful. CUSTOMER SUPPORT= ROBOTS I spent a lot of time searching a way to contact a human on the customer service, didn´t find any human being, just robots. DEACTIVATED ACCOUNT My account was deactivated (due inactivity?), I contacted the customer support in order to activate it again but no success.

There are many glitches and bugs on the website.

I am having several issues with Amazon business.
First, to create an account, they would ask me for the same documents over and over.

Finally, I manage to complete the registration as a seller---it took some days---and then, when I try to sell something, I get an error screen:
¨We are sorry!
Error processing your request. We will fix this as soon as possible. We apologize for any inconvenience.

Try again later.
Back to your seller account. ¨

And, if I press on any link on that page, errors again.

I didn´t expect Amazon.de to be so unprofessional.

DOWNGRADING ACCOUNT DOES NOT WORK
I have downgraded the account from ´professional´ to ´individual´ and I still got charged.
There is not even an email sent when you do this process.
Contacting customer support didn´t help.
I could not even get my money back for Amazon´s errors.

AUTHORIZATION FROM THE BRAND OWNERS
In order to sell ANYTHING on Amazon, you need an authorization from the brand owner.
Okay, so far this is understandable and fair.
But the issue is that it's not requested in advance when you list an item and they may remove the item afterwards.
You also need an authorization TO SELL ONLY ONE PIECE, EVEN SECOND HANDS, which seems ridiculous to me.

IMPOSSIBLE TO ADD NEW PRODUCTS TO THE CATALOG
I wanted to add my own products to the Amazon catalog, but it does not work.
I wasted a lot of time to add all the information, and finally the process blocked.

BULK SHIPPING TO AMAZON WAREHOUSES NOT WORKING
Again, I spend a lot of time on organizing items to send to Amazon for FBA. Just at the end of the process I get a notification that tells me: "it's not possible".

CUSTOMER SERVICE
It's really difficult to get in contact with the customer service. They are also not so competent or friendly.
In the forums you may not get good advice, and you can't even access forums from other Amazon countries than the one you subscribed.

-BOTTOM LINE-
Being an Amazon seller could have been a great thing for me, the platform has plenty of resources and infinite customers. However, if they don't make it simpler for new sellers to get going its all wasted time.
It's quite misleading to have on the Amazon website the text: 'have one, sell it on Amazon' under all the Amazon products. This texts makes you think that you can sell whatever, but it's not so.
Moreover, selling second hands is good for the environment and attracts more customers, so everybody should be allowed to sell second hands, even without authorization, at least for a few pieces.
I wrote this review with great sorrow and I hope to update it soon with better news.

PACKAGES RETURNING TO THE SENDER WITHOUT NOTIFY THE RECEIVER
Last week I checked online to see where my parcel was, the information showed: in the warehouse.
So I waited.
After one week, I didn't get any notification, and suddenly the parcel is going back to the sender.
I called UPS, they told me that they could not delivery it and now is going back to the sender.

AMAZON SHOULD CHOSE ANOTHER PROVIDED
Amazon notified me the following:
¨Unfortunately, UPS couldn't complete your delivery and is holding it for you to pick up. We're very sorry for the inconvenience. ¨

Could I know where I should pick up my parcel?
There are unprecise information in the tracking and it shows that it attempted to deliver the item while it´s not true, I didn´t get any notification of attempted delivery.

The whole UPS system is not well organized.

LOSING ITEMS AND MESSY NOTIFICATION SYSTEM
They have lost one of my parcels and they are even messing up with notifications:
I first get a notification for an item which they lost, and after a week I get another notification telling me that that item was in the dispatch center and I was supposed to go and pick it up.
This happened several times now.

NOTIFICATIONS WITHOUT PICK UP POINT
I get notifications that my parcel is arrived at the pick up point, but it does not say where it is.

WEBSITE WITH ERRORS
I get errors on the website, when adding an email for notifications for example.
Also the login is not really straightforward and it´s buggy.

DRIVER DRIVES WHILE TALKING AT THE PHONE AND HOLDING IT WITH ONE HAND

Booking process misleading: No changes or refunds even after 30 second of booking.

*******

Remember that if you do an error in your booking, they will not help you, not even one minute after booking.
So they don't care about environment or driving with empty seats while showing on the site wrong information such as full bus. I was mislead by the booking process: "... All our tickets are non-changeable and non-refundable so if you have accepted the payment for more than one ticket and received all of the tickets, we cannot make exceptions to our terms and conditions..."

MY MESSAGE AFTER FEW MINUTES OF BOOKING:
"I have just talked with an operator few moments ago about the issue I am writing you about and she told me that by writing you you could possibly arrange for a solution.

I needed to book two tickets for today but instead three were booked by mistake.

It happened because I have first selected one passenger, then I corrected it to two, but the total was not shown clearly, so I booked three tickets instead of one.

Therefore, I kindly invite you to correct my number of passengers and refund me for the extra ticket.
This would be fair, cause I booked few minutes ago and it's clearly an accidental error due not just to me, but also to the fact that the number of tickets was not clear.
In addition, it would be of course such a waste of resources and a useless pollution to keep one third seat empty while nobody uses it.

Thanks for understanding, it's a pity that the phone operator could not do the correction, but I am confident that you understand the matter and I appeal to your awareness. This to avoid waste of time for both parties in ombudsman services (such as KKW), EU dispute resolution.

Thanks a lot for understanding,
Finally, I suggest you to make it more clear how many seats one is booking.

Show less
Date of experience: July 2019

CENSORSHIP ON REVIEWS
I have bought a Cordless Hammer Drill, listed indeed as ¨Hammer drill¨, I get a drill without hammer function.
I write a review about this issue leaving one star, my review is refused:
¨your review could not be posted to the website. While we appreciate your time and comments, reviews must adhere to the following guidelines:
http://www.amazon.de/review-guidelines¨.
Of course amazon whats just five stars reviews and doesn´t accept critics.
I will open a claim with customers associations.
https://ec.europa.eu/consumers/odr

Same thing happened with another low rating review that I have left for a laptop.
So Amazon is systematically rejecting negative reviews, ¨for some reasons¨...

PURCHASES CANCELED WHEN YOU HAVE A GOOD DEAL
I have bought four articles at a really good price on Amazon.de. After two days, I get emails telling me that my purchases have been canceled by the sellers.
So, when you make a deal the seller cancels.
Better Gearbest.

THE PRICE INCREASES DURING CHECKOUT
Many articles show a lower price first, after checkout they are increased in the price without notice

THEY BLOCK YOUR ACCOUNTS WHEN YOU HAVE SOME GOOD DEALS
I have bought a couple of article in promotion, I have checked out and after that, they have blocked my account and I lost the deal, so the price increased.

CHARGED 14$ more at checkout

I am completely unsatisfied of GuestReservetion.com

They showed first a really low price, then at checkout it increased of 14$ more without even that I could notice it, because the price was written on the side of the webpage.

I will not use this service ever again.

MISLEADING URL
Actually they have a misleading url too, on the url I have read the name of the hostel which I wanted to book, so I even thought I was booking at the hostel´s website.

I order five articles and I don't receive even one!

All items that I have ordered have not even been shipped.
After almost one month of waiting, I get the refund.
The refund consist in an online credit, so I use that credit to buy other items on the site, still, nothing arrived. I get the credit refunded again.

What should I do with that credit if none of the articles I order is arriving?
It´s useless!

I was supposed to go to Helsinki from Yerevan with transfer in Moscow.

Normally I was not supposed to need a visa because I was transfering in the same terminal for less than 24 hours.

The airline Utair denied my boarding from Yerevan for Moscow with the reason that I didn't have a boarding pass for my Pobeda Moscow to Helsinki flight.

On the website of Pobeda, I have tried to get a boarding pass for Moscow-Helsinki, neither me neither the airport of Yerevan could not find my flight informations from Moscow to Helsinki. This due the booking was done with kiwi.com and therefore registered with their own business email.

I listed my own apartment on Booking.com, I had never rented it before and still, when published, it was listed as ¨often rented out! ¨.

Dal 20 Settembre al 24 Ottobre non abbiamo avuto nessuna copertura internet a causa dell´intervento erroneo del tecnico Fastweb per il passaggio a fibra.
Richiedo dunque il risarcimento del mese pagato piu´ 100 euro per danni arrecati dovendo andare quotidianamente al bar per avere internet.

I got charged twice 25 euros from paypal and I don't even know this website.
I am doing a legal claim against the company.

170 euro voor een EPC van een 250m2 rijwoning. In principe was het 150 euro maar ik moest meer betalen want mijn woning groter is dan normaal gezien.

Ik heb de EPC na enkele weken ontvangen

Tripadvisor is really useful. I wish that the feedbacks and comments would be more like Disqus and always open for extra comments.

Ho bisogno di assistenza perche´ mi vengono rifiutati i pagamenti dalla carta je@nas.

Alle email non risponde nessuno, sono passati giorni.
E´ impossibile ricevere assitenza telefonica via telefono. Ho provato a chiamare sei volte.
Prima di tutto ho dovuto perdere un bel po´ di tempo a trovare il numero giusto dall´estero, perche' ce ne sono diversi.
Poi ho dovuto immetere codice cliente e generare immediatamente, durante chiamata, il token tramite app (che e´ installata sullo stesso telefono da cui chiamo, quindi MOLTO SCOMODO!).
Fatto tutto questo per diverse volte, nei menu non trovo opzioni per parlare con un operatore.

Dopo tantissimo tempo, ed incazzamento chiaramente, la vocina registrata mi dice:
¨tutti i nostri operatori sono occupati, provate a chiamare piu´ tardi¨.

Quanti altri giorni dovro´ aspettare?
Webank arriva ai livelli di Bancoposta!

Booking.com was supposed to pay me more than 300 euros for a reservation of few months ago.
They have never paid me with the reasoning that ¨I have to go trough quality check¨, which is ridiculous, cause I don´t even have the listing anymore now.
I am spending my days calling the call center and sending emails, they just refuse to pay.
Next step is to bring them to court.

Steinel sensors are the few sensor that not just are made of great quality, but they also have a long (>30min) timer setting, that allows you to even install them to a light of a bedroom, you will not even notice that there is a sensor unless you forget the light on.

Thanks, Steinel!

I have used ReZap for years with alkaline batteries and it rescued a good part of them.
I hope there will be soon a model that recharges lithium batteries too.

THANKS ReZap, you are making possible to waste less, pollute less and save money!