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Luca G.

4
Level 4 Contributor
Finland

Contributor Level

Total Points
5,431

43 Reviews by Luca

  • DHGate.com DG

12/14/18

I order five articles and I don't receive even one!

All items that I have ordered have not even been shipped.
After almost one month of waiting, I get the refund.
The refund consist in an online credit, so I use that credit to buy other items on the site, still, nothing arrived. I get the credit refunded again.

What should I do with that credit if none of the articles I order is arriving?
It´s useless!

Service
Value
Shipping
Returns
Quality
  • Booking.com Login

11/12/18

Booking.com was supposed to pay me more than 300 euros for a reservation of few months ago.
They have never paid me with the reasoning that ¨I have to go trough quality check¨, which is ridiculous, cause I don´t even have the listing anymore now.
I am spending my days calling the call center and sending emails, they just refuse to pay.
Next step is to bring them to court.

Service
Value
Shipping
Returns
Quality
  • QuiFinanza

11/9/18

VIDEO INVASIVI
Video pubblicitari invasivi che non possono essere interrotti.

BUFALE
Nel sito vengono comunicate bufale quali: ¨non rispondere a questi numeri¨.

  • Pobeda Aero

10/28/18

I was supposed to go to Helsinki from Yerevan with transfer in Moscow.

Normally I was not supposed to need a visa because I was transfering in the same terminal for less than 24 hours.

The airline Utair denied my boarding from Yerevan for Moscow with the reason that I didn't have a boarding pass for my Pobeda Moscow to Helsinki flight.

On the website of Pobeda, I have tried to get a boarding pass for Moscow-Helsinki, neither me neither the airport of Yerevan could not find my flight informations from Moscow to Helsinki. This due the booking was done with kiwi.com and therefore registered with their own business email.

  • Booking.com

10/24/18

I listed my own apartment on Booking.com, I had never rented it before and still, when published, it was listed as ¨often rented out! ¨.

Products used:
Services to rent out your apartment

  • wnDirect

9/12/18

I am trying since more than one week to understand where my package is, they are sending me all the time wrong information.

Service
Value
Shipping
Returns
Quality
  • Steinel.de

9/2/18

Steinel sensors are the few sensor that not just are made of great quality, but they also have a long (>30min) timer setting, that allows you to even install them to a light of a bedroom, you will not even notice that there is a sensor unless you forget the light on.

Thanks, Steinel!

  • Gearbest

8/28/18

The best place where to buy electronics.

THE GOOD
Price
Quality
Trustworthy reviews

THE BAD (room for improvements)
You can´t search articles directly from the URL bar in Chrome
More filters when you search for articles (like eBay)
The button ¨review¨ in the order page should disappear once you have reviewed items
Earned points should automatically be added to your orders
No Q&A section (like Amazon)
Some improvements needed for the shipping:
1) Possibility to have faster shipping (like Amazon)
2) Expected arrival time shown on the article page
3) Filter articles by shipping time

BOTTOM LINE
Best place for electronics, highest quality/price score I have found on the web (comparing with Amazon, Ebay, aliexpress, wish, etc...).

  • Trustpilot

8/28/18

I have left a review for Italian police 'carabinieri' and trustpilot continually tries to censure it.
The same happens with other reviews, for example one of the downtown hostel Copenhagen and the online store ProduceShop.

I am not sure if trustpilot gets money from those entities or if they just censure the reviews for other purposes.

I have sent to trustpilot all the information and documents that they requested to verify the reviews.

Regardless, they censured my genuine experience.

Tip for consumers:
Try to cross verify rêveurs /reviews with mywot.com

Service
Value
  • Westfalia.eu

7/14/18

Lage prijzen en goede kwaliteit. Ik ben heel tevreden.
Ik zou zeker nog iets bij Westfalia.eu kopen!
De verzending is ook vlot gegaan.

  • Rezap

7/14/18

I have used ReZap for years with alkaline batteries and it rescued a good part of them.
I hope there will be soon a model that recharges lithium batteries too.

THANKS ReZap, you are making possible to waste less, pollute less and save money!

  • Messagenet

7/5/18

This virtual phone operator is the the most serious of all Italy!

So, if you need an italian virtual phone number, better you use this.

Service
Value
Shipping
Returns
Quality
  • Airbnb

6/17/18

Suddenly the calendar does not show bookings anymore and editing it does not work.
I am really disappointed cause airbnb takes the 20% of the bookings earning and I would have expected some more professional service.

Service
Value
Quality
  • TransferWise

5/24/18

Fair, friendly, and it works!
They are one of the few fair alternatives to money transfer internationally.
The most of other services available are loan sharks.

I have appreciated a lot the low fees and the great, friendly and prompt customer support.

We have to support TransferWise because those guys are doing a great service to all of us, with not so much money, that need to transfer and are often victim of this crazy speculative bank system.

Thanks!

Tip for consumers:
You can use it with nearly any bank or credit card

Service
Value
Quality
TIM
  • TIM

5/23/18

Non ho parole! Non ho parole!

Forse é che vivendo all´estero sono abituato troppo bene, ma gli operatori telefonici italiani sono veramente una delle cose piu´ brutte di questo ´bel paese´.

Dopo mesi di attesa, contatti continui e burocrazia, il tutto aromatizzato con una cancellazione dell´installazione improvvisa, senza motivi, da parte della TIM, il tecnico per l´installazione mi ha giusto detto che non c´e´ possibilita´ di internet alla nostra casa di vacanza, quindi sarebbe venuto ed avrebbe installato SOLO IL TELEFONO, COSA DI CUI NON AVEVAMO NESSUN BISOGNO.

NOI AVEVAMO CHIESTO SPECIFICAMENTE INTERNET, DAL SITO RISULTAVA CHE C´ERA POSSIBILITA´ DI ALLACCIO E DOPO MESI DI CONTATTI E GRATTACAPI NON CI E´ STATO DETTO NIENTE.

Quindi adesso STAVAMO PER ESSERE TRUFFATI, CHIEDAVAMO INTERNET E CI STAVANO PER INSTALLARE UNA LINEA TELEFONICA, ANCHE CARA.

Mia sorella poi mi ha giusto detto che a casa sua pure lei e' stata truffata ed alla fine si e´ ritrovata a dover pagare una linea telefonica di cui non aveva bisogno quando aveva richeisto internet.

Non ho parole! Non ho parole!
Ho solo parolaccie!

Service
Value
Shipping
Returns
Quality
  • Fastweb.it

5/23/18

Dal 20 Settembre al 24 Ottobre non abbiamo avuto nessuna copertura internet a causa dell´intervento erroneo del tecnico Fastweb per il passaggio a fibra.
Richiedo dunque il risarcimento del mese pagato piu´ 100 euro per danni arrecati dovendo andare quotidianamente al bar per avere internet.

  • Worldline

5/18/18

I use Ebay and Paypal to buy a lot of stuff.
One of the features that I like of ebay is the cart, where you can save the items you want to buy and pay all in once, so it´s easy to buy many small things in once.

When I use that feature Wordline blocks my mastercard. Their reasoning is: ¨multiply transaction to chinese sellers seem suspicious¨.

Really annoying, I am considering switching to visa.

  • AliExpress

5/10/18

I PAY BUT THE ORDER DETAILS SAYS IS NOT PAID I have paid for an item and went through the checkout, after one month instead of getting the item, I get an email from AliExpress saying that I didn't pay, I checked my credit card statement and the transfer was successful. CUSTOMER SUPPORT= ROBOTS I spent a lot of time searching a way to contact a human on the customer service, didn´t find any human being, just robots. DEACTIVATED ACCOUNT My account was deactivated (due inactivity?), I contacted the customer support in order to activate it again but no success.

  • DiPietro

4/16/18

Di Pietro is one of the few non corrupt politicians in Italy.
I have a lot of respect and admiration for this person.

  • HomeForExchange.com

4/15/18

I got charged twice 25 euros from paypal and I don't even know this website.
I am doing a legal claim against the company.

Luca Has Earned 71 Votes

Luca G.'s review of Steinel.de earned a Very Helpful vote

Luca G.'s review of Pobeda Aero earned 2 Very Helpful votes

Luca G.'s review of Booking.com earned 2 Very Helpful votes

Luca G.'s review of Grammarly earned a Very Helpful vote

Luca G.'s review of TIM earned a Very Helpful vote

Luca G.'s review of Webank.it earned a Very Helpful vote

Luca G.'s review of Epcgent.be earned a Very Helpful vote

Luca G.'s review of Guest Reservations earned 2 Very Helpful votes

Luca G.'s review of WOT Services Ltd earned 14 Very Helpful votes

Luca G.'s review of TransferWise earned a Very Helpful vote

Luca G.'s review of Wikipedia earned a Well Said vote

Luca G.'s review of Amazon earned 2 Very Helpful votes

Luca G.'s review of UPS earned 2 Very Helpful votes

Luca G.'s review of Tripadvisor earned a Very Helpful vote

Luca G.'s review of OnniBus earned 2 Very Helpful votes

Luca G.'s review of Booking.com Login earned a Very Helpful vote

Luca G.'s review of DHGate.com DG earned 2 Very Helpful votes

Luca G.'s review of HomeForExchange.com earned 2 Very Helpful votes

Luca G.'s review of Facebook earned 7 Very Helpful votes

Luca G.'s review of Wikipedia earned 6 Very Helpful votes

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