LS W.

You can not get a record of your transactions unless you request it. Supposedly you can get it online but good luck with that. I set up an account and the second time it said I was using an incorrect password and sent a temp one to my email I had to go back and sue the temporary password to set up a new one. Then after doing that it said it was sending me an email to retrieve it. But even though they had just sent something to my email, that password never arrived. This happened on half a dozen attempts. So you cannot use the web site. If you call the number you get an endless voicemail loop, ultimately-- if you are lucky to get that far, they say due to high call volume you are out of luck. Hey use the web site it says or call back. Click. You can also request a mailed print out of your transactions, but only at the end of the month. It costs extra and ho btw you have to get a person on the phone to request it or right the useless web site. I swear they do all this on purpose. The better to take a few bucks out of your account and you cannot monitor it. I am missing money I am sure and this has happened several times. One time a few years ago I finally got a customer service rep and a print out and yes somebody bought several hundred dollars worth of tires on my card 3,000 miles away.