L S.

They fooled me by applying my discount code and showing that it was accepted in my shopping cart. I then confirmed my order and got the confirmation number not knowing that they charged me full price for the product. When I called customer service they assured me the cancellation of my order, but I called again after few days since I didn't see it being cancelled and that's when they got very rude and said we won't guarantee cancellation and that I have to pay for the return shipping if I don't want it. They lied to me by showing my a price at checkout and then added back the discount. They should be ashamed of themselves. A big company like TSC should be more professional and able to resolve their customers' concerns. Never shopping there anymore